When do you start counting? For example, tracking showed they received my submission Friday Sept. 1st. Does that day count? Monday/holiday = no. It was just entered into their system today. Do the start ciunting today and ignore Fri, Tues and Wed?
It was a 7-day submission of 15 cards (platinum membership voucher). Just curious when they start the "clock"?
Quote:
Originally Posted by mantlefan
+1
I don't use SGC, so I am at their mercy.
On a 5 day sub I start calling them on day 7. By day 10 they usually start giving me free subs for the delay.
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