Quote:
Originally Posted by Kenny Cole
So its better to just ignore the turnaround times that they promised to meet? PSA is admittedly months behind. You don't think people are upset about that? Maybe you and i are seeing different posts, but that certainly isn't my take. And, at the least, increasing the stated turnaround times would have the virtue of being somewhat honest.
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I think if it takes 100 days to get cards back, people are going to be pissed even if PSA told them in advance it would take 100 days. They would be equally pissed at the change in stated time as at the failure to meet a shorter stated time. IMO.
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Last edited by Peter_Spaeth; 05-21-2019 at 10:08 PM.
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