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Originally Posted by Peter_Spaeth
No argument here. I don't see anyone defending PWCC at this point, and I truly do not understand the defense of PSA's statement pushing burden back on to the collector, minimizing the issue, and disowning the full scope of the guarantee. I get it of course from a corporate standpoint. Not an ethical one.
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Honestly, I don't even get it from a corporate standpoint. From a business standpoint, it makes zero sense to continue to damage your reputation with those who supply your profits. A smart business decision would be to immediately bite the bullet to regain consumer confidence. They aren't thinking long term, and that is bad business and shows me those in charge over there aren't very bright. If I had stock in PSA, it would be gone before it gets much worse. PWCC is signing their own death warrant. Even if getting through this costs them a couple million, it would benefit them greatly to be proactive and helpful. But they are clearly digging in, and that is bad news for anyone with stock or with investments in their graded cards.