Quote:
Originally Posted by Jim65
If it was stolen by someone in your mailroom or not delivered properly by USPS, then the fault lies with them. If you do a chargeback, either the seller or Ebay will take the loss. Is that fair when they did nothing wrong?
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+1
The solution is simple. Post office says they delivered it, mailroom says they didn't. Ask the seller for a description of the package (if they ship a lot of cards they should be able to send you a picture of another - similar - package), and next time the mailman delivers to your mailroom, be there and ask them. Do it soon so the mailman will have a chance to possibly remember it. And show the picture to the mailroom guys.
I agree, keep HR out of it. This is between your mailman and the folks in the mail room.