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Old 04-10-2020, 06:02 PM
GedLee GedLee is offline
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Join Date: Nov 2019
Posts: 4
Default Lelands Good News for Classic Auction Winners

Lelands announces good news for winning bidders in our 2019 Spring Classic and 2019 Fall Classic auctions. We screwed up, which results in you getting money back. Specifically, we discovered we overcharged for shipping on certain winning lots, so to make it right for our clients, we are going to refund all winning bidder's shipping costs. To ensure clarity, here are the specifics on how we are resolving:

"Due to a computational error in determining shipping, handling, and insurance costs for Lelands June 2019 and December 2019 auctions for certain winning bidders, Lelands has elected to refund all such charges to all of the winning bidders in these auctions. This decision will help us avoid any misunderstandings with our valued clients. Going forward, we will endeavor to avoid similar mistakes and continue to provide the world-class service our customers expect. We also wish to proactively confirm we had no advance knowledge of any efforts to censor online discussions concerning these errors. Our goal is to continuously improve the quality of the service we provide to the collecting community, and consistent with that objective, Lelands welcomes all feedback and commentary, including criticism of our auctions and operations."

We trust this will more than make things right. As the longest-running and original auction house in the sports memorabilia hobby, we thank you for your continued support.
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