Do file a missing package claim; it’s one of the few things you can do.
I recently had three packages that were not even scanned into the system for more than two weeks. I despaired, thinking they had been stolen. But they all ultimately showed up to my great relief, though one took a month to get there.
I write only because it was comforting to know that others were in the same boat, and that it turned out okay. Given that yours are in the system, I think they’ll get there in the end. Good luck.
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