I was just poking around on the site this morning, and actually lucked out as a card that the second dealer I clicked on just happened to be showing when I clicked over on their feed I actually needed and we were able to negotiate a deal on a hockey 1933-4 OPC Howie Morenz.
But after that, my experience was nothing to write home about and I could have done without a shirtless guy video chatting to a dealer in one of the rooms.
The dealers dont seem to have any idea what to do to maximize the experience since this is such a new concept. I think it could be an interesting idea with some more thought and planning by the dealers. Its cumbersome at best to have to pay attention to and read a chat feed, respond to questions verbally and while you pull and show specifics cards.
I'll second your kudos for their effort.
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