Yep, communication.
It definitely irks me a bit on ebay or here where we reach a deal and there is no communication for 2-3 days. Plenty of time I have messaged someone quickly and said "hey, sorry for the delay in payment. Currently traveling and will deal with pay pal when I am back in front of a computer. Thanks for your patience."
Having said that, I've probably done 50-70 BST transactions with ZERO significant issues. Certainly can't say that about eBay. Lots of hucksters.
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