[Directly]

Filed a USPS insurance claim. Received a reply letter yesterday asking for either the damaged item or the shipping container which was their damaged USPS priority box. The box arrived to the finial Post office destination intentionally torn open, signature required "empty" which the buyer refused at the counter. The card was missing. The box was returned to my PO repaired with their special damage Priority tape.

Anyone know how long the process may take for the insurance reimbursement?

With what I'm reading missing shipped items may get worse getting closer to holidays??