Quote:
Originally Posted by MGHPro
Anyone have any experience with eBay claims . I sold an item on dec 3 , shipped usps priority mail the 4th , last scan the 7th and nothing since . Buyer opened a case today and PayPal yanked the money so I have a few days for it to show up or im out the $ and the bat .
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Ebay will continue to hold your money until it is delivered. But they seem to be giving extra time before they close the case. Make sure you contact the buyer and explain what is going on as they may not know. Also, the way the process works is they open a case as not received and then after a certain amount of time they have the option of "asking" ebay to step in. Hopefully if you explain to the buyer what is going on, they will never take that second step.
I sent a Priority package on Nov 24th and they opened a case on the 3rd then it was delivered on the 9th.