Quote:
Originally Posted by JollyElm
...the rules were different, and now we're subject to 'new' rules we weren't informed of? If that's the case, it's total BS.
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I agree with Darren. Moving the goalposts like that would be unacceptable to many people.
I realize PSA has a backlog to deal with. However, they shouldn't take shortcuts that impact the customer to more quickly address that backlog.