Quote:
Originally Posted by sb1
So.. I won a few lots for resale. Won them at fair prices with some minor competition but liked the closing.
Invoice was correct and all prices matched my bid history.
That's the good news.
I paid my invoice by CC and somehow missed the various options to where the have my items sent(the few items that I have won on ebay over the years have always went to me my house or PO Box).
Now I have learned that by default they went to the vault(I discovered this after I saw no shipping charge). I contacted them immediately by their preferred chat method and was quickly entered into a back and forth conversation to amend the shipping error or so one would think.
My items were sent to the vault and they will not change the address. I have to wait approximately 20-25 days for the items to be curated into the vault and then request they be sent to me......I tried reasoning with them to no avail, that there must be some kind of remedy.
BE VERY CAREFUL WHEN PAYING YOUR INVOICE, the VAULT is the default address now, no matter where you had items sent before.
Scott
PWCC has reached out to me and helped expedite the process, please see my post below #33.
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Scott, I was bidding on one relatively high-priced card (1914 CJ Lajoie) and ultimately decided to stand down in the 4th extended bidding because I was afraid the card would go into their vault and not sent to me; and I could not figure out how to change that. I think it’s real crappy that their default is into the vault and they make it very tough to change it, if at all. I don’t want them, or Goldin or anyone else with a vault, holding my cards and I think it’s shitty that that’s the default. So, until that “glitch” gets changed, I have placed my last bid in a pwcc auction.