From what I can see the OP was accurate and not at all malicious, he just posted in the hope that he would get a more concrete response than "we'll look into it." I don't see that he did anything wrong, why is there some obligation to tip-toe around auction houses? If it was any other business people would not be writing you should have pursued it privately.
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Four phrases I nave coined that sum up today's hobby:
No consequences.
Stuff trumps all.
The flip is the commoodity.
Animal Farm grading.
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