Quote:
Originally Posted by steve B
I can only imagine trying to explain a finer point of something about cards to a guy in a call center somewhere....
I haven't had an acceptable call to a large company in years, between the outright lies and willful lack of understanding anything.
I've told a couple they should rename it to the "customer disservice" department.
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I wanted to contact Toyota customer service the other day and they've shut down the email option, you literally cannot email them. And the phone option is a menu tree cluster fork that you can't bypass by saying representative or customer service.
You know who is actually good now IMO is ebay, very easy to reach on the phone.