Quote:
Originally Posted by Gorditadogg
Their written response, which the customer service rep said came from their "head grader" was that the pencil scribbles were "not in the nature of a mark" and that even if they were, were "not significant enough to warrant a qualified grade".
I called the CS rep to make sure I understood what she was saying and she told me she had gotten that specific language from Reza for her response.
These are the facts and only the facts. I leave it up to you to decide what is and is not a mark, because I cannot make sense of it.
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Yep. At the end of the day, you play by their rules no matter how inconsistent the decision or even against their stated policy - or you hit the highway. As others have alluded to, until we as a collector base stop putting up with this type of crap en masse, it will continue to happen. I've always had such a love hate relationship with TPG's due to this type of thing. I love a properly graded card in a nice slab, but when they screw up whether with the slab physically, or on stuff that is just obvious even to a novice collector based on grade assigned - I question any faith I ever had in them.
The worst thing that has ever happened to me personally with a slab probably was a '55 Topps Jackie Robinson in a BVG slab. There was a hunk of wood, almost like a splinter - sealed up inside the inner bag on top of the card. I cracked it almost immediately. Miraculously the wood detritus just slid right off, and the card inside - though not high grade to begin with - was no worse for the wear.