Quote:
Originally Posted by calvindog
What’s astonishing to me is that they had a month to fix the software to at the very least make it clear who was winning with each bid: the individual lots or the whole set lot. And didn’t do a thing.
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If the auction was the higher of the set or the aggregate of the lots, and the set closed as the winner, then it’s the winner. Period, full stop. Especially without disclosure that one option could stay open while another closed. Not only is the set the winner of it ended as the winner, but it’s fundamentally unfair to allow one of the two competing items to stay open longer than the other.
This is a big mess up. Of course Heritage did not mean or anticipate this. I expect they will do the right thing, which in my opinion is sell the set to Powell at the closing price and pay the consignor the difference between the individual lots and the final price. The winners of the individual lots will be left with nothing, which sucks, but is the correct result bc they rightfully lost the minute the entire auction closed as the high bidder