I do not bid with them but I am fascinated by Ryan's post. How can anyone know if the comparison of two different lots cannot just be attributed to someone using a top all or max bid?
As an aside, I would not be comfortable bidding with them if the same items keep turning up in a short period of time. I could not careless if there is a hidden reserve. My bids are based on the value I place on the item regardless of legit competing bids, hidden reserves or shill bids, which I think is happening quite a bit.
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