[jchcollins]

I would imagine that part of the problem in some situations where "issues" are found in authentication would lie in the fact that the eBay authenticators still aren't category experts. To give an extreme example, if something is rejected over a super picky examination / evaluation of slab condition - does the person making that judgement know they should be more concerned with the card encapsulated than the outward presentation of the slab? Maybe they do, maybe they don't - but the point is at least in the past eBay has never cared to become category experts themselves or pay any substantial number of people who actually are experts in something like vintage cards to help them out with any of this. They try to employ the cheapest resources possible. And by doing this, the instances of dumb decision making by nature goes up exponentially. Maybe I'm wrong, I know slabs already graded go to PSA, and raw cards go...somewhere else? Please correct me if necessary.