What a nightmare. So sorry to hear this happened. I am dealing with a similar issue with SGC where they severely damaged a card that was sent in an SGC slab for a Reholder due to deep scratches in the old slab. Waiting to see what they decide to "do to me" in this process.
I would think that you are at the very least entitled to the amount that you claimed to be the value of the cards. I hope that you get some relief and if it was me, I would review the contract with CGC to make sure they don't require arbitration of claims. Either way, I would speak with a local attorney in PA to find out what remedies you might have.
If CGC used their own shipping they are not indemnified and are absolutely liable to assist you in collection of damages. Unfortunately though, all the grading companies have contracts that clearly define that claims are limited to the values stated at the time of submission so you would likely be limited to the $2100 in total claims.
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Geoff
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Last edited by premiercardcollectors; 08-09-2025 at 12:38 AM.
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