Hey all, thanks for the input. Positive update here!
I reengaged with eBay using the tenor of the suggestions in this thread. They refunded the purchase within a few days with a nice note appreciating my long-time business and exceptional record on eBay. So while eBay is an easy target in the hobby, I have to give them a compliment when due: very good experience in this matter.
I probably would not have tried this approach after the first denial from eBay but for the suggestions here, so thank you all, too!
Brad
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