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Old 03-17-2005, 11:24 PM
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Default Lost card in the mail - who's responsible for tracing the package?

Posted By: TJ Schwartz

Done over a thousand ebay deals. We state on every auction that insurance is REQUIRED! We will not ship any package uninsured unless we get an email stating that the buyer absolves us of any liability should the card not arrive. No one ever chooses that option domestically, but international buyers are so cheap that they almost always choose no insurance. The only way to insure overseas is via Registered mail, which is expensive. But I'll never understand how some guy in Taiwan or Tokyo wants a card sent uninsured.

The seller should trace it first, but the buyer ends up being the one that must file an ins. claim with the USPS. Takes a month or so. Some advice is to save EVERY piece of correspondence on a deal. I save the buyer's letter, notes, index card, envelope, emails, and send any item over $200 via UPS insured, ONLY. Many have tried to nail me, but I've won every case because I had such paperwork.Collecting ins. from UPS is way easier. TJS

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