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Old 06-03-2005, 10:19 PM
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Default Heritage Auction

Posted By: Aaron

Nope, Dan. May 23 to June 2 was eight business days. (1) Monday, (2) Tuesday, (3) Wednesday, (4) Thursday, (5) Friday, then the following (6) Tuesday, (7) Wednesday and then (8) Thursday, the day I spoke with them and they acknowledged my shipment was overdue even by their inaccurate account of when my payment cleared.

And yes, I've dealt with all the usual auction houses before (Lelands, Mastro, REA) many times over several years. Have you? I think if you had, you'd realize this was pretty abnormal.

I was willing to wait until my check cleared since that's the way I chose to pay (I mailed on the 16th and the check cleared my account on the 24th), but for them to sit on my lots for nine days AFTER my check cleared (let alone when they actually received it) was extremely unprofessional.

Their service since then has been pretty abysmal.

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