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Posted By: Cy

I have found that best way to respond to a negative is to be gracious, but to remark something that it wasn't your fault. The worst thing you can do is to go overboard like the other person did. If you go overboard, buyers and sellers may think that you are a nut, as well.

I received two negatives, both retaliations because their product was poor and I gave them a negative. I responded in the same way, something like, "Geez, this guy sends me a creased card, and stated it was Near Mint. Now he gives me a negative besides. I can't win."

If you do this, you get your point across and others view you with respect.

Sincerely,

Cy