Posted By:
PhilI think it is the Seller's responsibility. Look at it this way, if you purchased something from a major on-line retailer (Best Buy or something) and paid for it, but never received the item, wouldn't you expect Best Buy to ship you another item?
I'm not comparing you to a big business, but it should be the seller's responsibility. As someone else stated, to take a $150 hit will go an awful lot further for your reputation than anything you could have purchased for that $150.