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Old 10-31-2008, 07:14 AM
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Default Poor Response Buythatcard

Posted By: Frank Wakefield

I think that Buythatcard does a good job as a seller. I've bought from them many times. They usually show both sides of a card. Their shipping is reasonable. Cards I've received were adequately packaged.

Still, I think Lee's problem was with the response. I think he wants to keep the card, which seems to have miraculously arrived undamaged. Emails (even what we type here) can sometimes seem terse, or rude, and that not be the intent of the sender. A response of "Oh, I'm sorry. I hope the card arrived ok even though the packaging failed. You're welcome to send it back for a full refund, including shipping, if you like. Let me know what you want. We'll be more attentive to packaging. Thanks for letting us know of this problem."

Now that response would have kept this entire mess off of the Net54 board.

Peace.

FW

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