Posted By:
Fred CLee,
I don't want to seem like I'm piling it on (that's not the intent) but...
Email can be a little tricky to decipher when it comes to tone.
The seller did offer a refund and he didn't call you any names or turn into a jerk by telling you to pound sand.
I'd have been a bit surprised myself to find the card coming out of the holder but if there's no damage to the card then it's like no harm no foul. If there was damage then at least you can recoup your money.
Hope all is well,
Fred