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Posted By: Lee Behrens

Just for the record, the card is lower grade and tough to tell if there was any extra damage to the card. I would like to think that every card highgrade or low would be treated with care in the transit.

Frank hit the nail on the head with his response, the lack of remorse in the response is my biggest problem with the whole situation. I do not expect every transaction to be perfect but when there is a problem I would like to think that the situation will be handled professionally and not just brush it off and offer a refund.

I have had problems in the past and most have been handled professionally and want to fit out how the situation can be solve to make both parties happy.

My point through the whole situation is that if you are running a business and expect return business and a good rep is that you should act professionally in good and bad situations.

Lee