Peter,
First, let me say that this is a purely theoretical discussion because I agree that SGC's customer service has always been good (at least so I hear -- fortunately I have never had a problem that required me to test it). Nonetheless, I could not disagree more with your last post.
If I pay to have a card graded today, it should retain the same grade tomorrow. No ifs, whens or buts about it. It shouldn't matter that the company was sold, that a different grader is looking at it, or anything else. I paid for an accurate grade-- "Consistent, accurate grading" as quoted from SGC's website -- not for a grade that might change tomorrow when management does. What you are suggesting seems to me to be the antithesis of what is supposedly being sold when you purchase their service.
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