Once you realized there was a problem and that you would be calling them for some kind of resolution, that group should have been frozen. No way you should have been selling off cards. Once you did that, all bets were off. They offered you a full refund which is more than fair, but by selling off cards quickly you were no longer eligible for that.
We've had a few posts lately where buyers can't hold onto cards for more than three seconds after they receive them. What's that all about? You should have waited to hear from them first.
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