The three missing cards wouldn't bother me as much as the way the cards were packaged and shipped. I can't imagine why anyone would want to do that to a customer. It's blatant disrespect and it just says "you are not an important customer because this lot is not high end." That's how I read it anyway. Really? There were pieces of your lot scattered on the bottom of the bag?
If the world was like eBay, then you could leave feedback on the front of their website, and I assume things would be different.
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