I did pay for insurance when I sent payment to MEARS. I should be covered there. They never left the package at my house. Someone was here and said they never rang door bell, knocked, nothing. It shows they delivered(left at front door) exactly 1 hour prior to me getting home from work. After I submitted the online claim through Fed-Ex it said I should hear something in 5-7 days. I'm just curious if they typically prolong something like this until they get to the bottom of it or just cut me a check and call it good. Yes I would like the package but a refund would be okay too.
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