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Old 07-16-2010, 06:07 PM
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Jason Carota Jason Carota is offline
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Join Date: Apr 2009
Location: Putnam, CT
Posts: 763
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Quote:
Originally Posted by slidekellyslide View Post
The seller just told me I'm out of luck since I didn't ask for insurance or signature confirmation....anyone know the number for ebay customer service?
Tell the seller he is SOL...

Directly from eBay:

"eBay requires Signature Confirmation for packages valued at more than $250.00 USD to qualify for the eBay Seller Protection policy."

http://pages.ebay.com/help/pay/shipp...#signatureconf


EDIT:

From the PayPal Seller protection policy:

"Proof of delivery is acceptable documentation if a buyer files a claim, chargeback, or reversal for either an unauthorized payment or merchandise not received. You need online tracking information from a shipping company that:

Shows the status as delivered.
Shows the date of delivery.
Includes the recipient’s address, showing at least the city/state or ZIP code (or their equivalent).
For payments of $250 USD (or local currency equivalent) or more, includes proof of the recipient's signature to confirm delivery.

https://www.paypal.com/us/cgi-bin/we...ection-outside

Last edited by Jason Carota; 07-16-2010 at 06:11 PM.
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