Posted By:
barrysloateSteve- I couldn't agree with you more.
When you are in business you try to please everybody, but you simply can't. I don't expect everyone who receives a catalog will bid (typically 10-15% actually do participate) and I can't expect 100% of my customers to agree with all my policies. I know that going in. But I do the best I can.
If I sell a card that has been graded, it's pretty much all sales are final. It would take something major for me to refund money on a slabbed card, though it is within the realm of possibility. Bidders know this and make their decisions accordingly. They are all free to bid or not to bid.