Proper thing to do is to send back to PSA one of two ways:
1) If the owner submitted the card to PSA, they should return as a mechanical error.
2) If they paid a Babe Ruth price for the card, they could try to get a refund from PSA under the Grade Guarantee or the person they bought it from.
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PWCC: The Fish Stinks From the Head
PSA: Regularly Get Cheated
BGS: Can't detect trimming on modern
SGC: Closed auto authentication business
JSA: Approved same T206 Autos before SGC
Oh, what a difference a year makes.
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