View Single Post
  #101  
Old 12-15-2019, 01:06 PM
Al C.risafulli's Avatar
Al C.risafulli Al C.risafulli is offline
Al
Member
 
Join Date: Apr 2009
Location: Kingston, NY
Posts: 874
Default

Quote:
Even though LotG says they do not charge for insurance, I seriously doubt it costs $180 to send a 35"x28" advertising piece, so I would bet they did add a 1% insurance charge despite their claim.
Hi Michael!

I don't intend to get involved in this thread; I just wanted to circle back and clarify something on this post, which was brought to my attention last night.

We ship items of that size via FedEx 2-day, because packages of that size are not eligible for USPS "Click and Ship" service (and because we find FedEx more trustworthy with large packages). Because the item you won is extremely delicate, we special-ordered a 31 x 36 x 3" deluxe artwork shipper (ULine model S-9919, cost $103.00) to help prevent damage in shipping. With the piece inside, the box weighs about 11 pounds. The cost to send a package of that size and weight via Fed Ex 2-Day from our location to yours (without insurance) is $189.12.

So, factoring the costs of materials plus shipping, our cost to get your package to you is $292.12.

We charged you $177.33 for shipping, plus $3.00 for packing materials. I guess our software underestimated the shipping costs a little bit!

We do not charge for insurance.

Hope this helps!

-Al

Last edited by Al C.risafulli; 12-15-2019 at 01:08 PM.
Reply With Quote