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David RI sold some cards a month or so ago on eBay (less than $100). The buyer had low feedback and no prior card purchases. I didn't hear from him for 10 days despite my emails. He then suddenly paid by PayPal and I sent the cards USPS with delivery confirmation. Now, three weeks later, I got the following message from the buyer:
"hi there ! i just realized how long has taken to get you cards ,did you happen to send them certificate or something ?i never got them !can you please let me know when should i expect them to arrive"
Post office says it was delivered. He says he didn't receive anything (I don't believe him). Any way for me to avoid negative feedback other than to refund his money? Is PayPal going to simply take it out of my account if he complains?