I just had a buyer receive a package yesterday (January 21st) that I shipped out 1st Class Mail on December 9th, from CT to VA.
Package was "in transit" from the Springfield, MA hub to the Dulles, VA hub for almost 40 days without any updates. Luckily the buyer was very patient and I held their hand through the process after they contacted me.
Coincidentally, it didn't start moving until right after the buyer contacted me and I put in both a tracking update request for both myself and the buyer, and followed that up with a "Search for Lost Package" request.
Last edited by D. Bergin; 01-22-2021 at 02:17 PM.
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