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PCMark: try not to take it personally -- for those of us who have left the hobby before, the behavior of full-time card dealers is probably the number one reason (perhaps the only reason). Hopefully you can find what you like or need from another, more agreeable, source.
Ebay and graded cards is the reason a lot of us have come back.
That's not to say that all dealers behave that way. All the sellers that I have dealt with on this forum, and most on ebay, have been great. But the behavior you described brings back some bad memories. Reminds me of why I haven't been to a show since '91.