There's no question they're slow - we had auction catalogs, which get sent via Priority Mail (2-3 day delivery) on the 19th and 20th, that took two weeks. Now, with outgoing packages, same deal - shipped on Tuesday, dropped off directly at the post office myself, all Priority Mail, still showing up as not having even left town.
In their defense, they've been crushed all year with packages, and like every business with a lot of employees, have obviously had more people out sick than usual. I don't know how you plan for that, so I just try and be patient and understand it (and give my letter carrier a bottle of hand sanitizer once in a while).
-Al
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