What an absolute disaster. Frankly, the more worrying part of this change isn't the change itself: while the old system worked well, there's always room for improvement, and I had a few gripes with it. I'm fine with them tweaking categories/sorting/filters to try and improve the buying and selling experiences.
The real concern for me is how haphazardly the whole launch has been. It seems as though they didn't do any A/B testing, focus group polling, or even try running the new changes in a sandbox! The response from different members of the ebay team has been all over the place. I wonder if they'll try to patchwork solve this, go right back to the old format, or try an entirely new system in a few months.
I feel for all of the dealers who rely on ebay sales as a large part of their business. It must be difficult to have your cashflow severely impacted by an outside decision.
