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I sent emails in to the main line and tried the bot chat function. Crickets. I don’t have a vault account to my I knowledge so I would have thought it would ship out to me.
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To my point above, EVERYONE now that utilizes PWCC automatically has a Vault according to Chat CSR Isaiah. He took 50 minutes to disclose this. Also, he told me if you want your items shipped, you have to go into your "vault" and req them to be shipped.