[Blunder19]

I just got off the phone with PSA regarding a submission which I mailed in over the summer July/August.. apparently they are no longer committing to any time frames for economy submissions... they informed me they are still working on cards received in May.. and possibly an indication that it could be 4-6 more months before my cards get graded..

is anyone else as frustrated with this lack of customer service.. lack of turnaround time? based on this experience why would anyone ever submit a $500 card for grading if the turnaround time is 10 months!? what a joke...

Hey PSA...... Hire some more people before you lose market share..... the phone call I just got off of would have me never submit a card again.... being delayed is one thing.. but telling people you cant even provide them with an estimate after having a card for 3 months... that is absurd.