My recent experience: Submitted an order a little over a month ago that had cards in 3 different levels: Premium, Super Express, and Express. Other than taking a few days to get started in their system, the Premium and Super Express were completed in their stated time frames. The Express order (15 cards), took just over a month to get back to me.
A funny, yet infuriating, side note: When the cards were taking a few days to get into the system, I emailed to see if there was anything they needed or could do. When I specifically asked about the Premium card, the customer service rep told me that they didn’t have a Premium level and asked instead if I meant their $10 Value level. Now I know things are rough over there, but at least hire people that know the basics of the service they’re representing.
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Always looking for pre-war Memphis cards and memorabilia
Last edited by wnp22; 01-18-2021 at 02:21 AM.
Reason: I’m dumb and misread a previous post
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