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Imagine a large firm not being audited, not being inspected or held up to the standards that the company sets for itself. no one is going into these companies and seeing if they are practicing what they say on the loa's or on the website.
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OK, I will give you this, Travis -- this is a legitimate gripe. I could only imagine what would happen if a company like PSA had to be ISO certified. The ISO auditors would come in there and tear that place a new you-know-what.