[mrreality68]

Originally Posted by Republicaninmass

I recently had some 1952 topps completed in record time. 15 days which surprised me! It was almost $600, not cheap, but I could justify it.

However, I'd noted on my submission drop down to label them as gray backs or Canadian issue, as sgc has these two options, asking if they could all be noted uniformly as gray backs.

Since their phones are currently "turned off" I still called them as soon as my grades popped, as NONE labeled properly. There is some recording on repeat saying phones are turned off.
When I emailed customer service he said "we only label red and black backs". This is not the case, as the drop down menu specifically has the desired description.

Needless to say my next email wasnt very kind, but hoping they correct this mislabeling and get someone answering emails that has more than a week at the helm!

Agreed very frustrating and to make it worse their communication has gone down hill