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Julieand over the phone they told me that there was only $100 inasurance on it from Mastro--stuff cost 1.1K...didn't know Mastro was such a cheapskate. But they DID put on the box "Must be signed for by an adult, min. 21" Guess UPS can't read. This was 3 days ago.
They once hurled a 1k PACKAGE AT MY DOOR AT 10 p.m. WITHOUT EVEN KNOCKING ON THE DOOR...
FedEx is worth it.