Thread: PayPal problems
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Old 10-11-2004, 07:59 PM
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Default PayPal problems

Posted By: Tim Mayer

AN JOSE, Calif. (AP) - Repairs were underway Monday at PayPal as the widely used online payment service struggled to get customers back on track after several days of ``intermittent'' outages.

Users of the eBay Inc.-owned company began experiencing some glitches on Friday after a monthly upgrade of PayPal's software systems, said eBay spokeswoman Amanda Pires. The problems seemed to subside over the weekend but then recurred Monday, she said.




EBAY INC


NAS:EBAY
Updated: 16:00 ET
93.73 +1.14
It is unclear how many of PayPal users were affected. Pires said some users were able to access PayPal while others were not.

PayPal is a common method of payment for buyers on eBay and is gaining in popularity among customers of other online retailers as well as in money transactions between individuals in the off-line world.


The payment service has more than 50 million user accounts worldwide. It processed almost 78 million transactions worth $4.4 billion in payments during the second quarter, a 53 percent increase from the same period a year earlier.



Pires could not estimate when the service would return to normal. ``We're working to get it fixed as soon as possible,'' she said.

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