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Posted By: Bob

Dave- I'd suggest that you call Steve Rocchi or Mike Baker and ask them about this. You want to establish first that this "Darren" is actually a GAI employee and if he is, Steve and Mike need to know about this. I had a recent situation with GAI in which 9 of the 10 cards I paid to have graded at the National came back graded but one didn't. It was apparently lost and I received full reimbursement from GAI for it from Steve although the card is one which is rarely offered for sale on ebay or elsewhere. Call them first and give them your complaint. If you don't get any satisfaction there, call the California Attorney General's office, consumer fraud division and/or the District Attorney's office in the county in which GAI is located.
Bob