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Old 06-26-2021, 07:12 AM
Directly Directly is offline
Tom Re.bert
 
Join Date: May 2009
Posts: 841
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eBay message:--When you listed this item, you chose to not accept domestic returns for remorse or change of mind returns.
In this instance however, your buyer has opened the return stating that the item was not as described.

When a “Not as described” return is filed, even private sellers are obliged to accept the return under the eBay Moneyback Guarantee Program.

( FYI--It appears buyers remorse or change mind is still alive and well ?? So will a buyer be able open a case AFTER 3 days of receiving not as described. With this example it was within the 3 days.)

Last edited by Directly; 06-26-2021 at 07:22 AM.
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