Quote:
Originally Posted by Directly
eBay message:--When you listed this item, you chose to not accept domestic returns for remorse or change of mind returns.
In this instance however, your buyer has opened the return stating that the item was not as described.
When a “Not as described” return is filed, even private sellers are obliged to accept the return under the eBay Moneyback Guarantee Program.
( FYI--It appears buyers remorse or change mind is still alive and well ?? So will a buyer be able open a case AFTER 3 days of receiving not as described. With this example it was within the 3 days.)
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From eBay:
"...If the seller doesn’t offer returns, you must request a return no later than three (3) calendar days after delivery, instead of 30 days, to return an item when it doesn’t match the listing..."